Come join our team at the beautiful brand-new Bus Boys & Poets Restaurant located inside
Ronald Reagan International Airport.
GREAT BENEFITS!!!
Matching 401K, Paid vacations, federal holidays, birthdays, anniversaries, food, uniform. Health, dental, vision, and life insurance benefits!
Responsibilities: - Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service
- Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Answers all guest questions or finds appropriate answers for guests
- Bags the purchases for each customer
- Ability to accurately enter all orders into the point-of-sale system
- Maintains display items in a clean and orderly fashion
- Receives payment by cash, credit card or airline voucher
- Issues all receipts and change due to customers
- Adheres to MCA cash handling policy and procedures
- Communicates customer refunds and complaints to MOD
- Stocks shelves and other market areas as directed by MOD
- Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers needs
- Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc
- Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments
- Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc
- Sweeps and mops as needed
- Performs other duties and side-work as assigned
Qualifications
Demonstrated pleasant attitude and energy to ensure great customer service- Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines
- Ability to process information/merchandise through register system
- Demonstrated ability to learn food and beverage knowledge and participate in training as required
- Ability to work under pressure and multi-task in a fast-paced environment
- Ability to accurately count money and make change
- Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns
- Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
- Ability to maintain a safe and clean restaurant for customers
- Ability to walk and stand for long durations
- Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster)
- Ability to do moderate to heavy lifting (25 lbs or less)
- Ability to work scheduled hours, including weekdays, weekends, and holidays
- Follow through and dependability
- commitment to safety and food sanitation
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